How Customers Opt In to SMS

The SMS consent flow every business using GrowBold Digital is required to use

GrowBold Digital is a messaging platform for small, owner-operated local businesses (salons, barbershops, fitness studios, restaurants) in Hudson County, NJ to text their own customers. GrowBold requires every business that uses the platform to collect SMS consent from its customers using the two-part consent flow shown below, either on the business's own website/booking form or on a paper or tablet sign-up sheet at the point of sale. A customer's number is not added to a business's SMS list until the customer has actively selected the relevant box(es) themselves.

1. Online opt-in (website or booking form)

A customer signing up on a client business's website sees a form like this. Both boxes are unchecked by default, are separate from each other and from any acceptance of the Terms or Privacy Policy, and neither is required to book or buy from the business.

Stay in touch with [Business Name]

Full name

Mobile phone number

Appointment & account texts (optional): I agree to receive recurring text messages from [Business Name] about my appointments and account, such as confirmations, reminders, and schedule changes, sent via GrowBold Digital. Up to 30 messages per month. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.Promotional texts (optional, separate): I agree to receive recurring automated promotional and marketing text messages (such as special offers and discounts) from [Business Name] at the mobile number provided, sent via GrowBold Digital. Up to 30 messages per month. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms and Conditions.

Submit

2. In-person opt-in (sign-up sheet or point-of-sale)

In person, GrowBold requires the same two separate consent statements, printed on a paper or tablet sign-up sheet, each with its own blank box the customer checks or initials themselves. The customer signs the sheet, and the business keeps the signed sheet as written consent. Marketing consent is never inferred from the appointment-text box, from a verbal agreement, or from the customer simply handing over a phone number.

3. After opt-in

Customers who select the appointment box receive informational messages like:

"Hi [name], it's [Business Name]! Your appointment is confirmed for [date] at [time]. Reply STOP to opt out, HELP for help."

Only customers who separately select the promotional box receive promotional messages like:

"[Business Name]: We miss you! Book your next visit this week and get 10% off. Reply STOP to unsubscribe."

Every message names the sending business and includes STOP instructions. See our Privacy Policy and Terms and Conditions for full program details.

Contact Us

GrowBold Digital — Jersey City, NJ
Email: info@growbolddigital.com